Haven Member App Support

Frequently asked questions

How do I sign in?

Enter the email tied to your membership and we email you a 6-digit code, or tap Sign in with Apple. The app is for members of The Haven at Hickory Stick.

The app does not recognize me

Your sign-in email may not match your membership record. Email us at contact@havenhickorystick.com and we will link it for you.

Booking a tee time

Open Tee Times, choose a date, group size, and number of holes, then pick an available time. You can review or cancel a booking from the same tab.

Reserving a table

Open Reservations, pick a day, party size, and time, then confirm. Your reservations also appear on the Home screen.

Ordering food

Open Order to start a food order for your round, at the turn, or for takeout. Pickup times account for kitchen prep.

Notifications

Allow notifications when prompted, or turn them on later in iOS Settings › Haven › Notifications.

Location & privacy

Haven watches a single geofence at the club so it can offer to start your food order when you arrive. It never tracks your location anywhere else, and you can change this in iOS Settings › Haven › Location.

Updating or deleting my account

To update your details, or to delete your account and associated data, email contact@havenhickorystick.com and we will take care of it.